Product Updates
Release notes, feature announcements, and improvements from the product team.
Release notes, feature announcements, and improvements from the product team.
Release notes, feature announcements, and improvements from the product team.
Poli continues to evolve every day.
Check out the main improvements released today 😉
Manually numbered messages were being automatically renumbered by the interface, even when the user did not request it.
This has been corrected — numbering now stays exactly as defined by the user, with no unexpected changes.
When opening a conversation, the cursor now automatically moves to the typing field.
This makes the workflow faster, reduces unnecessary clicks, and speeds up the start of new replies.
Some file types were showing incorrect behavior:
All these issues have been fixed — files now send correctly and display the appropriate preview whenever available.
It is now possible to forward a chat along with its AI-generated conversation summary, making internal handoffs smoother and ensuring the next agent receives full context.
This feature already existed in the legacy interface and is now available in the New Interface with an updated layout.
It was not possible to schedule WABA templates when the 24-hour window was closed.
This has been fixed — scheduling now works normally, following all Meta API rules.
These updates are part of our continuous improvement cycle, focused on enhancing performance, usability, and platform reliability.
Our technical team closely monitors feature behavior after each release to ensure a consistently smooth experience.